Skip to main content
All CollectionsChatGPT
1-800-ChatGPT - Calling and Messaging ChatGPT with your phone
1-800-ChatGPT - Calling and Messaging ChatGPT with your phone
Updated over a week ago

By communicating with 1-800-ChatGPT, you agree to our Terms of Use and have read our Privacy Policy. Remember, ChatGPT can make mistakes, so please check important info. This service is for 13+.

What is 1-800-ChatGPT?

1-800-ChatGPT is an experimental feature that enables wider access to ChatGPT. You can interact with ChatGPT via phone calls or WhatsApp messages at 1-800-CHATGPT without needing an account.

ChatGPT will never initiate a call or chat. You can start a conversation by calling 1-800-CHATGPT (1-800-242-8478) from a U.S. or Canadian number or messaging the same number via WhatsApp from supported countries. Standard carrier fees may apply.

You can also start a conversation in WhatsApp by clicking this link or scanning the QR code below.

Can I link my ChatGPT account to WhatsApp?

You can link your ChatGPT account (Free, Plus, or Pro) to WhatsApp. With account linking:

  • Your WhatsApp phone number will be associated with your ChatGPT account.

  • Your conversations in WhatsApp (both from before you linked your ChatGPT account, and after) will be stored as part of your ChatGPT conversation history, and subject to the same data controls and settings as your ChatGPT account. Learn more about data controls here.

Can I unlink my phone number from my OpenAI account?

We do not currently allow users to unlink phone numbers from OpenAI accounts.

What usage limits apply when I call or message 1-800-ChatGPT?

You can talk to 1-800-ChatGPT for 30 minutes per month for free (US and CA only), with a daily limit on WhatsApp messages. We may adjust usage limits based on capacity if needed.

We provide a notice as you approach the limit and inform you when the limit has been reached. You can link your account to WhatsApp for higher limits on messages, file uploads, voice notes, and other features.

You can continue chatting with ChatGPT by downloading the ChatGPT app at chatgpt.com/download or going to chatgpt.com.

Do you have any tips for preventing interruptions with voice conversations?

For the best experience:

  • Use 1-800-ChatGPT in a quiet environment.

  • Background noise may cause unintended responses; we recommend enabling noise isolation features on your device.

  • On iPhones, enabling Voice Isolation mode via Control Panel > Mic Mode > Voice Isolation can help to avoid unintentional interruptions

  • Using headphones or earphones can help prevent interruptions.

What capabilities are supported by 1-800-ChatGPT?

You can send text messages, upload images, and send voice notes in WhatsApp conversations with ChatGPT. ChatGPT will respond in text. Features that require logging into a ChatGPT account, such as ChatGPT search and personalization features like custom instructions and memory, are not currently available. The knowledge cutoff for 1-800-ChatGPT is Oct 2023.

It is not possible to add ChatGPT to group chats.

To access ChatGPT search, upload files beyond images or voice notes, or use personalization features, sign up or log into a ChatGPT account on our iOS or Android app or at chatgpt.com.

How Do I Know I’m Messaging ChatGPT on WhatsApp?

You can be sure you are messaging ChatGPT on WhatsApp by checking the phone number (1-800-242-8478) and seeing the WhatsApp verified badge in the chat.

Do you retain conversations from 1-800-ChatGPT?

We do store and may review your calls, transcript of calls, and WhatsApp messages with 1-800-ChatGPT for a limited period of time for safety and abuse prevention purposes. Learn more about how we may review your content for safety.

If you link your ChatGPT account to WhatsApp, your WhatsApp chat history (past and future) will be associated with your ChatGPT account. That means they will be stored as part of your ChatGPT conversation history, subject to the same data controls and settings as your ChatGPT account. You can delete conversations and cleared chats will be deleted from our systems within 30 days, unless they have previously been de-identified and disassociated from your account or we have to keep them for security or legal reasons. The WhatsApp conversation will still remain on your device until you delete them there.

How do I export my data from 1-800-ChatGPT or request for data to be deleted?

Your conversations with 1-800-ChatGPT are associated with the phone number you used to call or message 1-800-ChatGPT. For information about how to access or delete your data, you can review our Privacy Policy.

Please note that your messages while using WhatsApp are also subject to WhatsApp’s terms, and requests for export or deletion from WhatsApp would need to be addressed to them.

Why is 1800-ChatGPT telling me it can’t help me or being unresponsive to my prompts?

There are multiple reasons 1-800-ChatGPT may not respond to your prompts. This is the first time we are enabling access to ChatGPT through WhatsApp messaging and phone calls. We expect to continue improving 1800-ChatGPT as we better understand its usage.

You may also not be getting a response to your prompt as a result of our safety measures. If it seems like your prompt is in line with our Usage Policies, then please send us feedback at help.openai.com or click on the widget in the bottom right hand corner of this page. To report potential policy violations or illegal content, you can do so at our Report Content webform and select ChatGPT as the product.

My number has been blocked, can you please unblock my number?

We’re sorry to hear that your number has been blocked from accessing 1-800-ChatGPT. This may occur if we believe your usage violates our Terms of Use or if you are calling from an unsupported region. If you believe this was done in error, please submit a request by clicking on the help widget in the bottom right hand corner of this page.

Did this answer your question?