Overview
ChatGPT Pro users, as well as Enterprise and Team workspace owners and admins can set up Google Drive synced connectors in their ChatGPT Admin Connections settings, which enables workspace members to use ChatGPT to use up-to-date information from their internal sources. Connections can be created, deleted, or modified at any time.
Below outlines steps for each user type to connect the Google Drive synced connector to their ChatGPT account.
Pro
Start by selecting your Profile Icon -> Settings -> Connectors -> Google Drive -> Connect.
Select the Sync option.
You will be redirected to log in to Google Drive, as well as authorize ChatGPT to see and download all your Google Drive files.
Once completed, files will start syncing to your ChatGPT account. Note that it may take some time for the sync to fully complete.
Team and Enterprise
ChatGPT Workspace Admins can configure connectors with one of the following methods:
Self-service | Recommended for workspaces up to 25 ChatGPT users.
Setup: Admin enables → Individual users connect their Google accounts via OAuth authentication (i.e. sign in with Google)
Please follow these steps for configuring this feature up via self-service set up. |
Admin-managed | Intended for workspaces with more than 25 users.
Setup: Admin sets up service account → individual users don’t need to authenticate individually
Google Workspace admins will need to create a Google service account and an admin account configured with read-only access to Google Drive. ChatGPT then syncs files and existing permissions automatically for all users who are enabled.
After admin configuration is complete, this works automatically for end users (no action required).
Please follow these steps for configuring this feature up via admin-managed setup. |
ChatGPT Workspace Admins have three options for managing shared drives:
Include all shared drives: Default selection with no exclusions.
Include most shared drives (exclude specific ones): Include by default and specify IDs for drives to exclude.
Exclude most shared drives (include specific ones): Exclude by default and specify IDs for drives to include.
Start by selecting Settings -> Manage workspace -> Connectors -> Synced Connectors -> Enable Sync
Connecting Google Drive to your workspace
To begin set up, Click on Connect for Google Drive:
We strongly recommend Quick setup for ChatGPT workspaces with ten or fewer users - this option requires minimal admin setup.
For an Admin-controlled access set up, a Google Workspace admin will create a Google service account and an admin account. These will be configured with read-only access to your organization’s Google Drive. ChatGPT will then sync files and permissions on behalf of the users you enable the connection for. After you’ve completed the setup no action is needed by users of your workspaces. Please follow these steps for admin-managed setup.
You’ll be prompted to enter the domain name, usually the one that belongs to your work email address. If not everyone at your company has the same email domain, then you’ll need to provide the primary domain — see this Google help article for details.
Please note that this must be a Google Workspace domain: gmail.com and googlemail.com are not supported.
You may enable this connection for up to 10 users.
New ChatGPT users will not automatically have access to Google Drive synced connectors.
If you add new users to your ChatGPT workspace and want them to use this connection, you will need to also add them as a user of this connection.
Click Next to review the creation of this connection:
Once you select Start syncing, the connection will appear in the admin console:
At this point in time, files in your company’s Google Drive have not yet started syncing to ChatGPT. This will begin as soon as each user goes through the self-service flow.
If using Oauth(self-service set up); each individual workspace member is required to follow the steps below to use the GDrive connector.
Each workspace member can now enable a connection to Google Drive. On ChatGPT, select ChatGPT 4o from the model selection to see Google Drive as available for connecting (you can do this in the composer, the settings page, or via a banner on the home screen):
Users can also enable this connection in the ChatGPT settings, which can be found by clicking on your profile icon > Settings > Connectors.
Each user will need to click Connect. A modal will appear explaining that their files will be synced and if they choose Continue then they’ll be directed to Google to complete the flow.
If employees are signed into more than one Google account, they should choose the one they use for work. To prevent accidentally connecting the wrong account, we will ensure the chosen account’s domain matches what you provided when creating the connection.
Upon choosing the account to connect, Google will ask the user to Continue:
When asked to select what ChatGPT can access the user must check the See and download all your Google Drive files before proceeding to clicking Continue. If the user does not check this box, Google Drive will not be connected and the user will need to restart the connection process from ChatGPT.
Ensure the first check box is checked before clicking Continue:
Syncing in progress
Once you complete the connection flow, Google Drive will begin syncing.
As your Drive is indexed, you'll see real-time progress here. A partial sync allows you to search recently synced files while the rest continues syncing. Depending on the number of files, full indexing may take anywhere from a few hours to a few days (especially for larger organizations).
When the progress marker disappears, syncing is complete. From that point forward, ChatGPT will continuously sync any new changes or additions to your Google Drive.