OpenAI

Reduce sensitive content in ChatGPT

Learn about reducing sensitive content, who can manage it, and how it relates to teen protections, parental controls, age verification, and workspace settings.

Updated: 3 days ago

Overview

Reduce sensitive content adds safeguards to ChatGPT’s responses, helping limit sensitive, explicit, graphic, or otherwise age-inappropriate content. It does not create a separate mode, reset account settings, or give parents or guardians access to conversations.

What Reduce sensitive content does

When Reduce sensitive content is on, ChatGPT may respond more cautiously to topics such as:

  • Graphic violence or gore

  • Viral challenges that could encourage risky or harmful behavior

  • Sexual, romantic, or violent roleplay

  • Content that promotes extreme beauty standards, unhealthy dieting, or body shaming

  • Other sensitive or age-inappropriate content

No system is perfect. Reduce sensitive content helps lower the chance that ChatGPT gives certain sensitive responses, but it does not guarantee that every response will be appropriate in every situation.

For teen accounts

For teen accounts, Reduce sensitive content is on by default while the account is in the ChatGPT for Teens experience.

Teen account holders cannot turn this setting off themselves while teen protections apply.

If the teen account is linked to a parent or guardian through Parental controls, the parent or guardian may be able to manage Reduce sensitive content for the teen account. Other teen protections, product limits, safety systems, or age-based restrictions may still apply.

If ChatGPT predicts that an account may belong to someone under 18 and the account is eligible, ChatGPT automatically enables the ChatGPT for Teens experience, even if the account holder previously entered a date of birth. If the account holder is 18 or older, they can use age verification to ask ChatGPT to remove the ChatGPT for Teens experience. For more information, see Age prediction in ChatGPT.

For parents and guardians

If your account is linked to your teen's account through parental controls, Reduce sensitive content is on by default for your teen.

You may be able to turn Reduce sensitive content off for your teen from Settings > Parental controls. Turning it off removes this specific extra content safeguard. It does not make the teen account the same as an adult account across ChatGPT.

Other teen protections, product limits, safety systems, or age-based restrictions may still apply. Parental controls also do not give you access to your teen's conversations.

For more information about what parents and guardians can manage, see Parental controls in ChatGPT.

When an account leaves the ChatGPT for Teens experience

When an account using the ChatGPT for Teens experience is identified as 18 or older, it moves out of that experience.

When this happens:

  • Reduce sensitive content is turned off automatically.

  • The account holder gets access to ChatGPT features and settings available to adults.

  • The account holder gets full control over ChatGPT settings.

  • If parental controls were linked, the parental-controls connection ends.

  • Other account settings are not reset automatically.

After the change, the account holder can turn Reduce sensitive content back on if they want additional safeguards around sensitive content.

For more information about what changes when an account leaves the ChatGPT for Teens experience, see What changes when a ChatGPT user turns 18.

Turn Reduce sensitive content on or off

If Reduce sensitive content is available for your account and is not managed by teen protections, parental controls, or workspace settings, you can manage it from ChatGPT settings.

To change the setting:

  1. Open Settings.

  2. Select Safety.

  3. Turn Reduce sensitive content on or off.

Changes may not take effect right away. In some cases, updated settings apply to new conversations started after the change, while existing conversations keep their previous behavior.

Workspace and education settings

Some ChatGPT workspaces, including education workspaces, may use workspace-level settings to apply content safeguards.

When a workspace setting applies, members may not be able to change Reduce sensitive content from their personal settings. If you use ChatGPT through a workspace and cannot change this setting, contact your workspace administrator.

Reporting a response that seems unsafe

If ChatGPT gives a response that seems unsafe or inappropriate for a teen, you can report it directly from the conversation.

To report a response:

  1. Select the thumbs-down icon on the response.

  2. Include the prompt, the response, and why it seemed unsafe or inappropriate.

  3. Contact Support for account-setting, parental-control, or age-verification issues.

Your feedback helps us improve how these protections work.

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