Overview
Automatic transitions from teen to adult accounts are gradually rolling out to eligible accounts.
ChatGPT uses age-related information to determine whether an account is eligible for the ChatGPT for Teens experience. You do not need to turn on ChatGPT for Teens. If your account is eligible, ChatGPT will enable it automatically. When an account holder is identified as 18 or older, ChatGPT automatically updates the account to remove teen protections.
When a teen account transitions to an adult account, teen protections are turned off by default and the account holder gets access to ChatGPT features and settings available to adults. If the account is linked to a parent or guardian through parental controls, that parental-controls connection ends, but the account holder can choose to set up parental controls again at any time.
This article explains what changes, what happens if parental controls are linked at the time of transition, and how to review your age category and available settings.
Before the account changes
Before the transition to an adult account, you will be notified about a week before teen protections are scheduled to be removed, with a reminder on or shortly before the transition date. If the account is linked to a parent or guardian through parental controls, ChatGPT will also notify the linked parent or guardian.
Until then, the account continues using the ChatGPT for Teens experience and its protections.
What changes for the account holder
When the account moves out of the ChatGPT for Teens experience:
Teen protections are turned off by default.
The account holder gets access to ChatGPT features and settings available to adults.
The account holder has full control over ChatGPT settings.
Other account settings will not change.
Any linked parental-control schedules, such as Study hours and quiet hours, no longer manage the account after the parental-controls connection ends. The account holder can review the settings and features available to them.
If parental controls are linked
If the account is linked to a parent or guardian at the time of transition to an adult account, the parental-controls connection ends.
When parental controls are removed:
The parent or guardian can no longer manage ChatGPT settings for the account.
If applicable, the parent or guardian will no longer receive teen safety notifications for the account.
ChatGPT will notify the account holder and the linked parent or guardian that their accounts have been unlinked.
In Settings, the former family member may appear as No longer connected or Unlinked.
The account holder can choose to set up parental controls again at any time. A parent or guardian may be able to send another invitation, but the account holder must accept it before parental controls are linked again. Adult accounts can also add a Trusted Contact for extra support.
Review settings after the change
If your personal account is eligible for age prediction, you can review the age category associated with your account:
Open Settings.
Select Account.
Review Age.
The Age setting shows an age category. It does not let you edit your date of birth.
Not every account has a Verify age option. In Age, it isn't shown for accounts identified as 18 or older or for accounts with an already verified age.
After the change, additional settings and features may be available. ChatGPT may also show a notice such as You have access to more features & settings.
You can review and adjust your Safety settings, including Reduce sensitive content, from Settings at any time.
If ChatGPT shows a notice, select Learn more to read about the change. If you receive an email with Review settings, select it to open Safety settings.
Turn Reduce sensitive content back on
Once an account transitions to an adult account, teen protections are automatically removed. If the account holder wants additional safeguards to reduce sensitive content, they can turn on Reduce sensitive content in ChatGPT settings.
Turning on Reduce sensitive content adds extra safeguards for sensitive content. It does not restore all of the protections that were previously in place for teen accounts.
To turn Reduce sensitive content back on:
Open Settings.
Select Safety.
Turn on Reduce sensitive content.
For more information, see: Reduce sensitive content.
If the account moved out of the ChatGPT for Teens experience too soon
Reviewing your age category does not change it or restore teen protections.
For teens
If you received a notification that teen protections will soon be removed, but you are still under 18, review the age category associated with your account.
Open Settings.
Select Account.
Review Age. If Verify age is available, select it and follow the steps with Persona.
For more information about age prediction and verification, see: Age prediction in ChatGPT.
For linked parents or guardians
If you received a notification that a linked teen account will soon have teen protections removed, but the account holder is under 18, ask them to review the age category associated with their account.
Parents and guardians cannot verify a teen's age on their behalf. Only the teen can complete the age verification process for their own account.
Ask your teen to:
Open Settings.
Select Account.
Review Age. If Verify age is available, select it and follow the steps with Persona.
If verification shows that the account holder is under 18 after parental controls have been removed, you may need to reconnect your accounts through parental controls.
Options for adults
Adults who want additional safety support can choose from available ChatGPT safety settings. Depending on availability, options may include:
Turning Reduce sensitive content back on
Setting up parental controls again
Adding a Trusted Contact
FAQ
Can a parent or guardian keep managing the account after this change?
No. When parental controls are removed, the parent or guardian can no longer manage ChatGPT settings for the account or receive teen safety notifications for that account. The account holder and the parent or guardian can choose to set up parental controls again at any time.
Can parental controls be set up again after this change?
Yes. A parent or guardian may be able to send another invitation later, but the account holder must accept the invitation before parental controls are linked again.
Do all settings reset when teen protections are removed?
No. Teen protections are turned off, and the account holder gets full control over their own settings. While transitioned accounts may receive access to settings and features not available to teens, other existing account settings will not change.
What happens if the account holder is still under 18?
ChatGPT uses age-related information to determine whether an account is eligible for the ChatGPT for Teens experience. If teen protections were removed too soon, review the age category associated with the account as described above. Reviewing the category does not restore teen protections. If Verify age is available, follow the steps to verify. For more information about age prediction and verification, see: Age prediction in ChatGPT.