The main reasons you might receive the "You've reached your usage limit" error include:

If you're using a free trial account, remember that the tokens granted in this trial expire three months after account creation. To continue using the API after that point, you'll need to enter billing information and upgrade to a paid plan.

Another potential explanation is that you may have created multiple accounts using a single phone number. We only grant free tokens to the first account created with a given phone number. In this situation, the solution is to log into the account you originally created to access those initial free tokens.

If you're already on a paid plan, you may need to either increase your monthly usage hard limit. To set your limit over the approved usage limit (normally, $120.00/month) please submit a quota increase request.


Did this answer your question?