Updated over a week ago

A ServiceUnavailableError indicates that our servers are temporarily unable to handle your request. This could be due to a planned or unplanned maintenance, a system upgrade, or a server failure. These errors can also be returned during periods of high traffic.

We apologize for any inconvenience and we are working hard to restore our services as soon as possible.

If you encounter a ServiceUnavailableError, please try the following steps:

  • Wait a few minutes and retry your request. Sometimes, the issue may be resolved quickly and your request may succeed on the next attempt.

  • Check our status page for any ongoing incidents or maintenance that may affect our services. If there is an active incident, please follow the updates and wait until it is resolved before retrying your request.

If the issue persists, contact our support team and provide them with the following information:

  • The model you were using

  • The error message and code you received

  • The request data and headers you sent

  • The timestamp and timezone of your request

  • Any other relevant details that may help us diagnose the issue

Our support team will investigate the issue and get back to you as soon as possible.

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