What is ChatGPT Plus?
ChatGPT Plus is a subscription plan for ChatGPT. It offers availability even when demand is high, faster response speed, and priority access to new features.
Is the free subscription still available?
Yes, free access to ChatGPT is still provided, either by accessing ChatGPT while logged out or subscribing to our Free plan. By offering this subscription pricing, we will be able to help support free access availability to as many people as possible. See our general ChatGPT article for more information on our free offering.
How can I cancel my subscription?
Please refer to our help desk article: How do I cancel my subscription for ChatGPT Plus or ChatGPT Pro?
Can I request a refund?
Please refer to our help desk article: How do I request a refund for ChatGPT Plus or ChatGPT Pro
How can I request a VAT tax refund?
Please send us a message via our chat widget in the bottom right of your screen in our Help Center, select the "Billing" option and then select "VAT exemption request". Be sure to include your billing information (name, email, and billing address) so we can process your request faster.
My account got terminated. Can I get a refund?
If we terminate your account for violating our Terms of Use, you still owe any unpaid fees, and will not be given a refund for any remaining credit or prepaid service.
How can I opt out my data to improve model performance?
Where can I find my invoice for ChatGPT Plus?
You can view your invoices by following these steps:
Click your profile icon or initials in the top right corner of chatgpt.com.
Select My Plan from the dropdown menu.
On the next page, choose Manage my subscription.
We don’t send invoices automatically via email, so you’ll need to access them through your account.
Are alternate payment options available?
We accept payment via credit card or debit card. We do not support alternate payment options. Pre-paid cards / gift cards are not supported.
I want to use ChatGPT Plus. Who can view my conversations?
As part of our commitment to safe and responsible AI, we may review conversations to improve our systems and to ensure the content complies with our policies and safety requirements. For more information on how we handle data, please see our Privacy Policy and Terms of Use.
Is the ChatGPT API included in the ChatGPT Plus subscription?
No, the ChatGPT API and ChatGPT Plus subscription are billed separately. The API has its own pricing, which can be found at https://openai.com/pricing. The ChatGPT Plus subscription covers usage on chatgpt.com only and costs $20/month.
I am using the free subscription of ChatGPT so does that mean I can use the ChatGPT API for free too?
No, API usage is its own separate cost. The ChatGPT API is not available for free. See our Pricing page for details.
Are there any usage limits applied on my account?
To provide access to as many users as possible, both on the web and mobile apps (Android & iOS), ChatGPT has message limits based on the user's tier. These limits may vary and be adjusted according to usage, demand, and during peak hours to allow broader access to our models.
For more details about ChatGPT message limits, please refer to our help articles:
If you reach your tier's limit, you will need to wait for your quota to reset. We appreciate your patience and understanding as we continue to refine these caps based on demand and system performance.
In certain cases for Plus users, we may dynamically adjust the message limit based on available capacity in order to prioritize making GPT-4 accessible to the widest number of people.
Is there an annual plan available?
Currently, we do not support annual billing or the option to pay for multiple months in advance for ChatGPT Plus subscriptions. ChatGPT Plus subscriptions are billed on a monthly basis from the subscription start date.