Some users have reported paying for Plus but do not see their new subscription appear in ChatGPT. We are aware of this issue and are working to ensure all affected accounts are restored to the correct state.

If you've experienced this issue and would like to contact us, please click on our chat widget in the bottom right of your screen. Select "Billing" and "I paid for ChatGPT Plus but can't access the service".

If you're impacted by this issue, please share these:

✉️ email address

📆 subscription start date

➕ any extra relevant information

We will respond to your inquiry as soon as possible.