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ChatGPT says 'Something went wrong.'
ChatGPT says 'Something went wrong.'
Updated over a week ago

It's tough to say what's wrong without more info, but the issue might be with our service or your computer's connection to us.

First, please check our status page to see if we know about the issue and are fixing it. Even though we work to keep things smooth, sometimes our servers can glitch, especially when a lot of people are using them.

If you're still having trouble, try these steps before anything else:

  1. Clear your browser's cache and cookies.

  2. Turn off any VPN if you're using one.

  3. Try using an incognito window or a different browser or computer to check if the issue remains. Sometimes browser extensions, especially those for security, can cause these problems.

  4. Disable any cookie blockers.

  5. Connect to a different network if possible.

If those don't help, let us know more about what happened before and after the error, any steps you tried, and details about the error message, like the exact words or a screenshot. We're here to help sort this out.

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