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I can't log in to my ChatGPT Enterprise account.
I can't log in to my ChatGPT Enterprise account.

Error messages when attempting to log in to your ChatGPT Enterprise account.

Updated over 7 months ago

If you're seeing an error message such as:


Please try:

  1. Normally logging in with your @company.com email account and press the green Continue button. This should allow you to go to your normal SSO log-in flow. Please do not use any social log-ins such as Google/Microsoft/Apple authentication.

If you are able to log in successfully, but don't see "ChatGPT Enterprise" on your chat screen and you're not able to select a workspace from your profile menu and you have received an email from OpenAI inviting you to a workspace, please ask your IT team to give you permissions to access ChatGPT Enterprise.

If you're still having further issues, please contact the OpenAI support team by navigating to help.openai.com and selecting the chat icon on the lower right hand of the screen. We're here to help!

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