Overview

If your GPT is restricted from sharing because it may violate brand guidelines or usage policies, you can either edit it to make it compliant and try publishing again or submit an appeal, if that option is available.

While an appeal is under review, you may still be able to use the GPT privately, but you cannot edit, update, or share it with others until the appeal is resolved or you cancel it.

Submit an appeal

If you believe your GPT was restricted from sharing in error, please submit an appeal using the link in the email notification you received. This helps us route your request correctly and review it more efficiently.

If you can’t access that email, you can submit an appeal through our intake form: https://openai.com/form/appeal/.

While the appeal is under review

After you submit an appeal:

• You cannot edit or update the GPT until it is reviewed or until you cancel the appeal.

• You may still be able to use the GPT privately.

• You will receive the review outcome by email at the address associated with the ChatGPT account that owns the GPT.

The GPT remains unavailable for broader sharing until the appeal is resolved or canceled.

Appeal outcomes

If the appeal is approved

If your appeal is approved, you’ll receive instructions for how to update the GPT’s sharing settings and publish it to the GPT Store.

If the appeal is denied

If your appeal is denied, you can edit the GPT to make it compliant and try again. If an appeal option is still available, you may also be able to submit another appeal.