How to appeal a GPT that was blocked from sharing or public publishing, what happens during review, and what to do next.

Overview

If your GPT is restricted from sharing because it may violate brand guidelines or usage policies, you can edit it to make it compliant and try an available sharing option again, or submit an appeal if that option is available.

Appeals address policy and moderation decisions. They do not change account eligibility or enable personal ChatGPT accounts to create or publish new GPTs.

While an appeal is under review, you may still be able to use the GPT privately, but you cannot edit, update, or share it with others until the appeal is resolved or you cancel it.

Submit an appeal

If you believe a policy or moderation decision restricted your GPT from sharing in error, submit an appeal using the link in the email notification you received.

Appeals apply to policy and moderation decisions. They do not enable personal ChatGPT accounts to create or publish new GPTs.

If you can’t access that email, you can submit an appeal through our intake form: https://openai.com/form/appeal/.

While the appeal is under review

After you submit an appeal:

You cannot edit or update the GPT until it is reviewed or until you cancel the appeal.
You may still be able to use the GPT privately.
You will receive the review outcome by email at the address associated with the ChatGPT account that owns the GPT.

The GPT remains unavailable for broader sharing until the appeal is resolved or canceled.

Appeal outcomes

If the appeal is approved

If your appeal is approved, you will receive instructions for the sharing or publishing options available to your account or workspace.

Approval does not change account eligibility or enable personal ChatGPT accounts to create or publish new GPTs.

If the appeal is denied