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How to receive an email confirmation for a Plus account refund
How to receive an email confirmation for a Plus account refund

Information about getting an email confirmation for a Plus account refund receipt.

Updated over 7 months ago

You subscribed on the web at chatgpt.com

If you've subscribed to ChatGPT Plus via our website and need a refund, please contact our Support team for assistance. Upon processing your refund, we will send a receipt to the email associated with your Plus account. If you do not find the receipt in your inbox, kindly check your spam folder.

Should the receipt still be missing, please inform us, and we will resend it to your email.

You subscribed via Apple / Google

For subscriptions made through Apple Subscriptions, refunds must be requested directly from Apple. See How to cancel your Apple subscription for ChatGPT Plus in the ChatGPT iOS app for details.

Similarly, for subscriptions via the Google Play Store, refund requests should be directed to Google Play. See How to cancel a Plus subscription in the ChatGPT Android app for details.

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