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How is data retained in the MacOS app?
How is data retained in the MacOS app?
Updated over a week ago

Our conversations and files retention policies apply when you use file uploads or take screenshots in a conversation with the ChatGPT MacOS app.

File Retention

Files are retained while the conversation is active and for three hours after the conversation is paused, after which they are deleted. The conversation itself is preserved in accordance with the general ChatGPT behavior. To resume the conversation at a later time, the documents will need to be re-uploaded. This limitation arises from the overall file storage capacity at this time.

Chat Retention

Deleted chats are hard deleted from our systems within 30 days, unless they have previously been de-identified and disassociated from your account or we have to keep them for security or legal reasons.

Model Training

When you use our services for individuals such as ChatGPT or DALL•E, we may use your content to train our models.

You can opt out of training through our privacy portal by clicking on “do not train on my content,” or to turn off training for your ChatGPT conversations, follow the instructions in our Data Controls FAQ. Once you opt out, new conversations will not be used to train our models.

Our Enterprise Retention Policy

Please note that we do not use content submitted by customers to our business offerings such as our API and ChatGPT Enterprise to improve model performance.

Check out our Enterprise Privacy page for information on how we use business data.

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