Our conversations and files retention policies apply when you use file uploads or take screenshots in a conversation with the ChatGPT macOS app.

Files uploaded to ChatGPT are saved in your account up to the retention period of the corresponding chat. Files uploaded as knowledge to a custom GPT are retained until you delete the custom GPT. Once you delete a chat containing a file, your account, or a custom GPT, the associated file is deleted from our systems within 30 days, unless it has previously been de-identified and disassociated from your account, or we have to keep it for security or legal reasons.

Deleted chats are deleted from our systems within 30 days, unless they have previously been de-identified and disassociated from your account or we have to keep them for security or legal reasons.

When you use our services for individuals such as ChatGPT or DALL•E, we may use your content to train our models.

You can opt out of training through our privacy portal by clicking on “do not train on my content,” or to turn off training for your ChatGPT conversations, follow the instructions in our Data Controls FAQ. Once you opt out, new conversations will not be used to train our models.

Please note that by default we do not use content submitted by customers to our business offerings such as our API and ChatGPT Enterprise to improve model performance. If you have explicitly opted in to share your data with us (for example, through feedback) to improve our services, then we may use the shared data to train our models.

Check out our Enterprise Privacy page for information on how we use business data.