Support & Resources
Ads troubleshooting guides, FAQs, and other Ads resources.
Advertiser Guidance for Allowing OpenAI Web CrawlersLearn how to make your ad landing pages accessible to OpenAI and troubleshoot common access issues.
Billing & PaymentLearn how billing works for ChatGPT Ads.
Bulk Upload Campaign Schema ChecklistUse this checklist to review your bulk upload file before uploading it in Ads Manager Beta.
Frequently asked questionsLearn more about how ChatGPT Ads works today and what to expect as the platform evolves.
Managing identity and access for Ads ManagerManage Ads sign-in, advertising-account roles, synchronized users, and safe offboarding.
Sponsored Agents in ChatGPT AdsLearn what Sponsored Agents are and how availability and early access work in ChatGPT Ads.
Troubleshooting Common IssuesA guide to resolving common setup, launch, measurement, and payment issues in Ads Manager Beta.
Troubleshooting Common Onboarding and Policy issuesA guide to resolving common onboarding and policy issues related to account or ad review in Ads Manager Beta.