Why am I being asked to verify my identity?

As part of our compliance and security measures, we occasionally need to ask for additional information from our users to make sure they are eligible to use our services. For example, you may be asked to prove your identity by providing a copy of your government-issued ID.

We unfortunately are unable to provide any exceptions to this process.

If you are having any issues while completing ID verification, please let us know. We're here to help.