What terms apply to these promo codes?
OpenAI’s Terms of Service apply. By using promotional codes, you agree that they must be used for the intended audience and purpose, may not be duplicated, sold or transferred, may have additional conditions applied to them by OpenAI, are not valid for cash or other credits or points, and may expire prior to your use.
There is a limit of one code per subscriber, and we reserve the right to revoke, terminate, or cancel the promotional codes, your use of the ChatGPT service, and/or your account without refund in cases of suspected misuse or fraud, or in compliance with applicable law.
Additional rules may apply based on your carrier’s agreement.
Who is eligible for this promotion?
Some promotions are exclusively for new ChatGPT subscribers—those who have never had a ChatGPT Go, Plus, or Pro subscription before—and some promotions also include current ChatGPT subscribers. See the details of the campaign as there may be other eligibility criteria that will be specified for the campaign.
How do I redeem the promo code?
Obtain your code from the partner (for example, by SMS or through their portal). Follow the unique link provided, log in or create a new ChatGPT account, and you will see confirmation if you are eligible. Then proceed to checkout, where the discount will be automatically applied.
My promo code didn't work can you send me another one?
No, OpenAI does not reissue promo codes. To request another code, reach out to the partner who gave you the code for support.
What if I get an error message that I am not eligible?
Common reasons include already having a ChatGPT subscription (Go, Plus, or Pro), having used a similar promo before, the code being expired, or the promotion not being valid in your region or with your payment method. If you think you received an error by mistake, please contact customer support at help.openai.com with details.
Can I share my promo code with friends or family?
Each promo code is meant for one user and cannot be transferred or sold for cash. Some partners provide a unique code for each subscriber account, so only you can redeem it. Refer to your partner’s promotional materials for more details.
What payment methods are accepted?
You can typically pay via standard ChatGPT Go payment methods (credit card, debit card, or certain digital payment options). Some promotions may allow you to pay via Google Play Store payment methods. Some promotions may limit which payment methods are allowed. Check your partner’s information or the checkout page.
Will I be charged immediately for ChatGPT Go?
Each promotion could be a little different. Some start with a free trial, others a discounted price, others a full price leading to a promotional deal. See the specifics of your particular promotion. Depending on the campaign, some subscriptions automatically renew at the standard monthly rate when the promotion expires, while others do not automatically renew. Check your campaign details and cancel before your first billing date if you do not want an automatically renewing subscription to continue.
Can I cancel my subscription before the promotion ends?
Yes. Some promos are redeemable on the web and you can cancel anytime through your ChatGPT account settings on the web. Some promos are redeemable on the ChatGPT mobile app and you can cancel anytime through your ChatGPT account settings on the mobile app. If it was a free promotion, your access may end immediately upon cancellation. If it was a discount promotion, you will retain access for any remaining time in your current paid billing cycle. Once canceled, you cannot reuse the same promo code. Reactivating your subscription after cancellation will not restore the promotional price, even if you resubscribe within the promotional period. The promotion duration must be used in consecutive months.
Where can I get more help or support?
Visit our Help Center or select Help & FAQ within the ChatGPT interface. Include as many details as possible if you encounter errors or need assistance.
What happens after my promotional period ends?
Depending on the details of the campaign, some subscriptions automatically renew at the standard ChatGPT Go rate on a monthly basis unless you cancel, while others do not automatically renew. If your promotion automatically renews and you do not wish to continue, cancel before your first billing date after the promotional period ends.