We’re planning to retire custom GPTs and help creators move their workflows to plugins. Plugins bring reusable instructions, reference files, and connected apps together.
For affected Enterprise workspaces, new GPT creation ended on October 26, 2026. FedRAMP workspaces are excluded from this creation cutoff and can still create GPTs. Existing unmigrated GPTs remain usable and editable until their applicable retirement date. After migration, the original GPT becomes read-only. Standard retirement is scheduled for December 11, 2026. FedRAMP workspaces and workspaces with a qualifying, approved deferral have a retirement date of February 11, 2027.
The transition includes all ChatGPT plans, but creation restrictions and migration access depend on the account or workspace. Follow the notice for yours. For dates, migration steps, and what to expect on other plans, see: Custom GPT retirement and migration FAQ.
Overview
If your GPT is restricted from sharing because it may violate brand guidelines or usage policies, you can edit it to make it compliant and try an available sharing option again, or submit an appeal if that option is available.
Appeals address policy and moderation decisions. They do not change account or workspace product eligibility, including personal-account creation and publishing restrictions or the new-creation cutoff for affected Enterprise workspaces. For the transition timeline, see: Custom GPT retirement and migration FAQ.
While an appeal is under review, you may still be able to use the GPT privately, but you cannot edit, update, or share it with others until the appeal is resolved or you cancel it.
Submit an appeal
If you believe a policy or moderation decision restricted your GPT from sharing in error, submit an appeal using the link in the email notification you received.
Appeals apply to policy and moderation decisions. They do not enable personal ChatGPT accounts to create or publish new GPTs.
If you can’t access that email, you can submit an appeal through our intake form: https://openai.com/form/appeal/.
While the appeal is under review
After you submit an appeal:
You cannot edit or update the GPT until it is reviewed or until you cancel the appeal.
You may still be able to use the GPT privately.
You will receive the review outcome by email at the address associated with the ChatGPT account that owns the GPT.
The GPT remains unavailable for broader sharing until the appeal is resolved or canceled.
Appeal outcomes
If the appeal is approved
If your appeal is approved, you will receive instructions for the sharing or publishing options available to your account or workspace.
Approval does not change account eligibility or enable personal ChatGPT accounts to create or publish new GPTs.
If the appeal is denied
If your appeal is approved, you will receive instructions for the sharing or publishing options available to your account or workspace.
Approval does not change account eligibility or enable personal ChatGPT accounts to create or publish new GPTs.