Sharing feedback, evals, and API data with OpenAI

OpenAI aims to create models that are useful for developers across a variety of domains and applications. We improve our models through research advancements and by applying them to real-world challenges and contexts.

One way to contribute to this improvement is by opting to share feedback, evaluations, or API prompts and completions with OpenAI. Organizations who choose to do so can manage these options at the project or organization level through their data controls settings. Data you share will be used to help identify usage patterns, measure model quality, and inform future evaluation and training of models.

You’re always in control of your data and privacy when using the OpenAI API. You can change your settings and choose to opt out again at any time. To help protect people’s privacy, we take steps to reduce the amount of personal information in our training datasets before they are used for any model improvement and training.

Please be aware that by sharing data from your organization to OpenAI, you confirm that you have the appropriate permissions for OpenAI to process and use this data as described in this article. Please do not include any sensitive, confidential, or proprietary information in the data you share.

You will need to be an organization owner to opt in to share data with OpenAI. Accounts with Zero Data Retention enabled cannot opt in to our data sharing mechanisms.

The ability to share feedback via the playground is disabled by default for all organizations. If an account owner wants to opt-in to sharing API model feedback for their organization, they can select “enabled” or “enabled for selected projects” on the organization settings page.

When this is set to “enabled,” members of an organization will see a “thumbs down” button on model responses in the Playground. When clicked, this will give the user the option to share feedback and the conversation up to that point (including prompts, outputs, and files uploaded) with our feedback systems.

By default, evaluation data sharing is disabled for all organizations. Account owners can opt into this feature via their organization’s settings page, either for all projects or only selected ones. Account owners can change these settings at any time and choose to opt out again.

When set to 'Enabled,' this allows organization members to individually decide whether to share evaluation data with OpenAI for each evaluation. This data includes prompts, completions, grading logic, and results. You and your organization members can disable this sharing option for any future evaluation runs. Evaluations you share with OpenAI (by enabling the setting and selecting “Share with OpenAI to run evaluation for free”) are currently processed at no cost for up to 7 runs per week.

By default, prompt,completion, and trace data sharing is disabled for all organizations. Account owners can opt into this feature via their organization’s settings page, either for all projects or only selected ones. Account owners can change these settings at any time and choose to opt out again. This setting is not available to certain organizations, including Enterprise and customers with Zero Data Retention enabled.

When set to 'Enabled,' API traffic that is sent to OpenAI on enabled projects will be shared with OpenAI. This includes prompts, completions, traces, and other API activity like fine-tuning and evaluations.

Some organizations may qualify for daily complimentary tokens on traffic shared with OpenAI.

You can see if you’re eligible for the offer by going to your data sharing settings page and confirming whether you see the “You're eligible for free daily usage on traffic shared with OpenAI” offer. When you enable data sharing and you’re qualified for complimentary tokens, depending on your Usage Tier you’ll see “You’re enrolled for up to 11 million complimentary tokens per day” (Tiers 3-5) or “You’re enrolled for up to 2.75 million complimentary tokens per day” (Tiers 1-2).

The offer is valid until the date communicated on the settings page (April 30, 2025).

Offer for eligible users in Tiers 3-5:

Offer for eligible users in Tiers 1-2:
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If you do not see this language on your data sharing page, you are not eligible for the complimentary tokens at this time.

If you opt-in to share traffic with OpenAI and qualify for the complimentary tokens offer, the complimentary tokens will apply automatically to traffic you share with OpenAI on the models listed below. Fine-tuned models, fine-tuning training, o-series model use on the Assistants API, and tool use are not included. Note that you'll only get the complimentary tokens on traffic shared with OpenAI, so if you only opt-in to share traffic on select projects, only usage on those projects would qualify for the free tokens.

You can confirm your free token usage by comparing usage activity (where the free tokens will be included in your total) with Costs (where the free tokens will not appear as a cost) on your Usage Dashboard. Make sure to select both “input tokens” and “output tokens” to view your full usage on the Usage Dashboard.

This offer is only available on the following models. Fine-tuned models, fine-tuning training, o-series model use on the Assistants API, and tool use are not included.

You’re entitled to up to 1M (250k for tiers 1-2) tokens per day shared across gpt-4.5-preview, gpt-4.1, gpt-4o, o1, and o1-preview models, and 10M (2.5M for tiers 1-2) tokens per day shared across gpt-4.1-mini, gpt-4.1-nano, gpt-4o-mini, o1-mini, and o3-mini models.

As of March 6, 2025, tokens refresh daily at 00:00 UTC time. We made this change to allow for improved predictability and observability.
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​For each new request, we check against your running total for that day. If a single request would make your daily total exceed the token quota, that entire request is billed at normal rates.

For example, for the 1M token daily quota:

In this example, the first seven requests are free. The eighth request would take the total past 1 million tokens, so it is charged in full. The free‑token counter resets at 00:00 UTC each day.

Before March 6, 2025, the token refresh logic was the following:

The tokens are available on a rolling 24-hour window from when you send your first shared free request after your tokens were last refreshed. For example, if you first send free shared traffic at 7am UTC January 1st, 2025, your free token quota will refresh again at 7am UTC January 2nd, 2025. If your next shared request after 7am UTC January 2nd, 2025 is at 8am, then your token quota will refresh again at 8am UTC January 3rd, 2025.

You can opt out at any time on your data sharing settings page.

Only Org Owners have access to the setting and the ability to turn it on / off.

You can read more about how your data is handled in this Help Center article and on our Enterprise Privacy page.