OpenAI aims to create models that are useful for developers across a variety of domains and applications. We improve our models through research advancements and by applying them to real-world challenges and contexts.

One way to contribute to this improvement is by opting to share feedback, evaluations, or API prompts and completions with OpenAI. Organizations who choose to do so can manage these options at the project or organization level through their data controls settings. Data you share will be used to help identify usage patterns, measure model quality, and inform future evaluation and training of models.

You’re always in control of your data and privacy when using the OpenAI API. You can change your settings and choose to opt out again at any time. To help protect people’s privacy, we take steps to reduce the amount of personal information in our training datasets before they are used for any model improvement and training.

Please be aware that by sharing data from your organization to OpenAI, you confirm that you have the appropriate permissions for OpenAI to process and use this data as described in this article. Please do not include any sensitive, confidential, or proprietary information in the data you share.

You will need to be an organization owner to opt in to share data with OpenAI. Accounts with Zero Data Retention enabled cannot opt in to our data sharing mechanisms.

The ability to share feedback via the playground is disabled by default for all organizations. If an account owner wants to opt-in to sharing API model feedback for their organization, they can select “enabled” or “enabled for selected projects” on the organization settings page.

When this is set to “enabled,” members of an organization will see a “thumbs down” button on model responses in the Playground. When clicked, this will give the user the option to share feedback and the conversation up to that point (including prompts, outputs, and files uploaded) with our feedback systems.

By default, evaluation data sharing is disabled for all organizations. Account owners can opt into this feature via their organization’s settings page, either for all projects or only selected ones. Account owners can change these settings at any time and choose to opt out again.

When set to 'Enabled,' this allows organization members to individually decide whether to share evaluation data with OpenAI for each evaluation. This data includes prompts, completions, grading logic, and results. You and your organization members can disable this sharing option for any future evaluation runs. Evaluations you share with OpenAI (by enabling the setting and selecting “Share with OpenAI to run evaluation for free”) are currently processed at no cost for up to 7 runs per week.

By default, prompt and completion data sharing is disabled for all organizations. Account owners can opt into this feature via their organization’s settings page, either for all projects or only selected ones. Account owners can change these settings at any time and choose to opt out again. This setting is not available to certain organizations, including Enterprise, based in the EU, Switzerland, or UK, and customers with Zero Data Retention enabled.

When set to 'Enabled,' API traffic that is sent to OpenAI on enabled projects will be shared with OpenAI. This includes prompts, completions, and other API activity like fine-tuning and evaluations.

Some organizations may qualify for daily complimentary tokens on traffic shared with OpenAI. If you have questions about this program, please reach out to support.

You can read more about how your data is handled in this Help Center article and on our Enterprise Privacy page.