One of the most useful and promising features of AI models is that they can improve over time. We continuously improve the models in our API via scientific and engineering breakthroughs as well as exposure to real world problems and data.
As part of this continuous improvement, when you use OpenAI models via our API, we may use the data you provide us to improve our models. Not only does this help our models become more accurate and better at solving your specific problem, it also helps improve their general capabilities and safety.
We know that data privacy and security are critical for our customers. We take great care to use appropriate technical and process controls to secure your data. We remove any personally identifiable information from data we intend to use to improve model performance. We also only use a small sampling of data per customer for our efforts to improve model performance. For example, for one task, the maximum number of API requests that we sample per customer is capped at 200 every 6 months.
We understand that in some cases you may not want your data used to improve model performance. You can opt out of having your data used to improve our models by emailing your request, along with your organization ID, to email@example.com. Please note that in some cases this will limit the ability of our models to better address your specific use case.