OpenAI

Managing parental controls in ChatGPT

Learn how to link a teen account, manage parental controls, and understand safety notifications and privacy protections.

Updated: yesterday

Overview

Parental controls let a parent or guardian link their ChatGPT account to a teen’s account, manage selected settings, set schedules, and receive safety notifications in limited situations.

Linking accounts does not give a parent or guardian access to a teen’s conversations, chat history, or real-time activity. Either person can unlink the accounts at any time.

One parent or guardian can link accounts with multiple teens. Each teen can link to only one parent or guardian at a time.

Link your accounts

Either the parent or guardian or the teen can start the invitation.

Invite a teen

On the web, you can invite your teen with their phone number or email address:

  1. Open Settings from your profile menu.

  2. Select Parental controls.

  3. Select Add family member.

  4. Under Invite family member, select Use phone or Use email.

  5. Enter your teen’s phone number or email address.

  6. Select Send.

Your teen receives a text or email with a link to connect their ChatGPT account. They may also receive a notification in ChatGPT.

After your teen accepts, select their name under Family members to review or change their settings.

Invite a parent or guardian

If you’re a teen, you can invite a parent or guardian to link accounts:

  1. Go to Settings > Parental controls.

  2. Select Invite a parent.

  3. Select Use phone or Use email.

  4. Enter your parent or guardian’s phone number or email address.

  5. Select Send.

After your parent or guardian accepts, their name appears under Family members. You can review which settings are on or off, but you can’t change settings managed by your parent or guardian.

If your parent or guardian already invited you, go to Settings > Parental controls and select Accept invite.

Resolve invitation issues

If an invitation link opens ChatGPT without showing an option to accept:

  1. Sign in on the web to the personal ChatGPT account associated with the email address or phone number that received the invitation.

  2. Go to Settings > Parental controls.

  3. Open the pending invitation and select Accept.

The person who sent the invitation can go to Settings > Parental controls, select the person marked Invitation sent, and select Resend invitation.

If the invitation went to the wrong email address or phone number, the sender can select Cancel invitation and send a new invitation to the correct account. If the invitation has expired or was canceled, send a new one.

If you still can’t accept the invitation, a linked account disappears, or your accounts show conflicting linking information, contact OpenAI Support through the Help Center. Include the exact error message, if one appears.

Manage parental controls

After your teen accepts your invitation, go to Settings > Parental controls and select your teen under Family members.

You can manage the following settings:

  • Reduce sensitive content: Adds safeguards that help reduce sensitive or age-inappropriate content.

    • Default: Enabled

  • Improve the model for everyone: Controls whether your teen’s conversations can be used to help improve ChatGPT models.

    • Default: Enabled

  • Reference saved memories: Controls whether ChatGPT can use saved memories to personalize responses.

    • Default: Enabled where available; may be disabled by default in some regions

  • Health: Controls whether your teen can use Health in ChatGPT, including connecting supported health data sources.

    • Default: Enabled where Health is available

  • Codex network access: Controls whether code run by ChatGPT Work can connect to online services, including public websites and APIs.

    • Default: Enabled

  • Cloud browser: Controls whether ChatGPT Work can visit public websites with its built-in cloud browser.

    • Default: Enabled

  • Voice Mode: Controls whether your teen can use Voice Mode.

    • Default: Enabled

  • Image generation: Controls whether your teen can create and edit images in ChatGPT, including in ChatGPT Work.

    • Default: Enabled

  • Study mode: Controls whether new conversations in the main ChatGPT experience start with study mode turned on. This setting does not apply to GPT or Project conversations.

    • Default: Disabled

  • Study hours: Sets an optional schedule when eligible new conversations in the main ChatGPT experience start in study mode. Study hours do not block access to ChatGPT.

    • Default: Disabled; no hours are scheduled

  • Quiet hours: Sets times when your teen cannot use ChatGPT, including ChatGPT Work.

    • Default: Disabled; no hours are scheduled

Turning off most settings hides or blocks the related feature for your teen. Turning on a setting makes the feature available while ChatGPT’s other safety protections continue to apply. Your teen cannot change settings managed by a parent or guardian while your accounts are linked.

The Study mode setting works differently: It controls how eligible new conversations start, but it doesn’t block access to study mode. Study hours is a separate setting.

Some changes may not take effect immediately. A setting may apply only to new conversations, while existing conversations continue with their previous settings.

The ChatGPT Work controls also operate separately. Turning off Codex network access blocks code run by ChatGPT Work from connecting to online services. It does not control search, plugins, connectors, or Cloud browser. Turning off Cloud browser stops ChatGPT Work from using its built-in cloud browser.

Update settings in a conversation

Parents and guardians can ask ChatGPT to review or update supported parental controls for a linked teen:

  1. Ask ChatGPT to change a setting for your linked teen.

  2. Review the requested change.

  3. Select Allow to apply the change or Deny to keep the current setting.

Teens can ask ChatGPT about the controls that apply to their account, but they can’t change settings managed by a parent or guardian.

Some settings can’t be updated in a conversation. To manage those settings, invitations, or linked accounts, go to Settings > Parental controls.

Manage sensitive-content safeguards

Linking a teen account adds safeguards that help reduce graphic content, viral challenges, sexual or romantic roleplay, violent roleplay, and extreme beauty ideals.

A parent or guardian may be able to turn off Reduce sensitive content. This changes only that specific safeguard. It does not make a teen account an adult account or remove other teen protections, feature limits, or safety systems.

For more information, see: Reduce sensitive content in ChatGPT.

Manage Health

Health is on by default for eligible teens. To turn it on or off for your linked teen:

  1. Go to Settings > Parental controls.

  2. Select your teen under Family members.

  3. Turn Health on or off.

Your teen can see the setting, but only you can change it while your accounts are linked. Turning Health on makes it available; your teen still chooses which supported data sources to connect and completes the sign-in and permission steps. Some data sources may not support teen access, or may require parental permission to set up a teen account.

Turning Health off removes it from your teen’s sidebar and plugin directory, disconnects the Health connection, and deletes synced health data. Existing chats remain. If you turn Health back on, your teen must reconnect Health and their data sources. Previous connections and synced data are not restored automatically.

This setting controls access to Health and any connected health data. It does not prevent your teen from asking general health questions in ChatGPT. Parental controls do not give you access to your teen’s Health conversations or any connected health data.

Set study hours

Study hours is optional and turned off by default. When it’s on, eligible new conversations in the main ChatGPT experience start in study mode during the scheduled times.

Study hours don’t restrict access to ChatGPT and don’t apply to GPT or Project conversations. They are separate from Quiet hours and must be managed in Settings > Parental controls. They can’t be changed in a conversation.

For more information, see: Using study mode in ChatGPT.

Set quiet hours

Quiet hours lets you schedule times when your teen cannot use ChatGPT, including ChatGPT Work:

  1. Go to Settings > Parental controls.

  2. Select your teen under Family members.

  3. Turn on Quiet hours.

  4. Select a start time and an end time.

You can add more than one time block. Quiet hours must be managed in Settings > Parental controls and can’t be changed in a conversation.

Safety notifications

When your accounts are linked, ChatGPT may notify you in limited situations involving a serious concern about your teen’s safety.

Notifications may be sent when:

  • Specially trained reviewers identify a serious self-harm concern.

  • Specially trained reviewers identify behaviors that may be associated with disordered eating and could signal a health concern. Notifications about disordered eating apply only to conversations in Chat and are not available in Work or Codex.

  • Your teen’s account is deactivated for conversations relating to acts of violence under OpenAI’s Usage Policies.

Safety notifications are not real-time monitoring. They may not identify every concern and do not replace professional care or emergency services.

If someone may be in immediate danger, contact local emergency services.

Notification review

Specially trained reviewers evaluate serious self-harm concerns and concerns related to disordered eating before a safety notification is sent.

Review processes for account deactivations may differ.

Information included in a notification

A safety notification may include:

  • A brief description of the type of safety concern.

  • Information about an account deactivation, when relevant.

  • Relevant support resources or information about contacting OpenAI Support, when available.

A notification does not include your teen’s conversation, chat transcript, or chat history. Parental controls do not let parents or guardians read or monitor a teen’s conversations.

Manage notification preferences

Safety notifications are enabled by default when a parent or guardian and a teen link accounts. After you link accounts, it may take up to a few hours before safety notifications can be sent.

To review available contact options, select Manage notifications under Safety notifications. Depending on your available contact information and notification settings, notifications may arrive by email, SMS, or push notification.

Changing notification preferences does not give you access to your teen’s conversations. If your accounts are unlinked, teen safety notifications stop for that account.

Respond to a safety notification

Check in with your teen. Ask about their immediate safety, listen without judgment, and help them contact someone they trust, a qualified professional, or a crisis helpline.

If you believe your teen may harm themselves or face an immediate threat, contact local emergency services.

To find crisis support in many countries and regions, see: Find a Helpline.

If you have questions about a notification, follow the contact instructions in the message or contact OpenAI Support through the Help Center. Support cannot provide access to your teen’s chat transcript.

Unlink your accounts

Either the teen or the linked parent or guardian can select Unlink accounts at any time.

If a teen unlinks their account, the parent or guardian is notified. After the accounts are unlinked, the parent or guardian can no longer manage the teen’s settings or receive safety notifications for that account.

If Health was turned off through parental controls, unlinking removes that restriction. Your teen can use Health if otherwise eligible, but must reconnect Health and their data sources. Previously disconnected data is not restored automatically.

When a teen turns 18

When ChatGPT identifies a linked teen account as belonging to someone 18 or older, the account moves out of the ChatGPT for Teens experience.

When that happens:

  • ChatGPT notifies the account holder and the linked parent or guardian.

  • Parental controls are removed, and the parental-controls connection ends.

  • The parent or guardian can no longer manage the account’s settings.

  • Teen safety notifications stop for the account.

  • Teen protections are turned off, and the account holder gets full control over their ChatGPT settings.

  • Other account settings do not change automatically.

  • ChatGPT may show in Settings that parental controls were removed.

For more information, see: What changes when a ChatGPT user turns 18.

FAQ

Can parents or guardians read a teen’s conversations?

No. Parental controls do not provide access to a teen’s conversations, chat history, or real-time activity.

Safety notifications include limited information about the concern and any related account action. They do not include conversation transcripts.

Can a teen unlink parental controls?

Yes. Either the teen or the linked parent or guardian can unlink the accounts. The parent or guardian is notified if the teen unlinks their account.

What happens to parental controls when a teen turns 18?

When a teen account moves out of the ChatGPT for Teens experience, parental controls are removed, the linked-account connection ends, and teen safety notifications stop.

The account holder gains full control over their ChatGPT settings. Teen protections are turned off, and other settings do not change automatically.

For more information, see: What changes when a ChatGPT user turns 18.

What if I’m 18 or older but still have teen protections?

If you’re 18 or older and were placed in the teen experience by mistake, you can verify your age.

On the web, go to Settings > Account and select Verify age. You can also open the age-verification page while signed in to ChatGPT.

After verification confirms you’re 18 or older, allow up to 1 hour for your account to update, then refresh ChatGPT. If you can’t start verification, the flow repeatedly fails, or teen protections remain after that time, contact OpenAI Support through the Help Center.

For more information, see: Age prediction in ChatGPT.

Can parental controls be linked again after the teen experience ends?

A parent or guardian may be able to send another invitation, but the account holder must accept it before the accounts can be linked again.

If an account moved out of the ChatGPT for Teens experience too soon, the account holder can use age verification in ChatGPT. For more information, see: What changes when a ChatGPT user turns 18.

Eligible adults can also use Trusted Contact, a separate safety feature.

How do parental controls differ from Trusted Contact?

Parental controls are for teens and their linked parent or guardian. They let a parent or guardian manage selected ChatGPT settings and receive safety notifications in limited situations.

Trusted Contact is a separate, optional feature for adults 18 or older, or 19 or older in Korea. It lets an eligible adult choose one person who can be notified if ChatGPT identifies a serious safety concern involving suicide.

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