Where can I download the ChatGPT iOS app?
Download the official ChatGPT iOS app in the App Store.
How can I access my conversation history?
You can view all your past chats from the sidebar. Bring up the sidebar by clicking on hamburger menu on the top left - your chats are shown as a list under the Recents section on the sidebar.
How can I delete a chat conversation?
To delete a conversation, first open the specific chat you wish to remove. Next, press the three-dot symbol and select Delete. After confirming the action, the selected conversation will be deleted.
How do I export my chat data?
You can export your data from ChatGPT web. Login to your ChatGPT web account and refer to this help page for instructions.
How do I turn off haptic feedback on my ChatGPT app?
Bring up the sidebar within the app by clicking on the hamburger menu on the top left.
Click on the profile icon to bring up Settings.
Locate the toggle for Haptic feedback, and toggle off.
How do I check my ChatGPT iOS app version?
Bring up the sidebar within the app by clicking on the hamburger menu on the top left.
Click on the profile icon to bring up Settings.
Scroll to locate the app version item.
Can I change the email on my ChatGPT account?
At the moment, we don't support changing the email address linked to your ChatGPT account through the settings on the iOS or Web versions.
Can I access my subscription on another Apple device?
Yes, by logging in with the same OpenAI account that made the original purchase.
Can I restore my ChatGPT subscription?
Users that subscribed to ChatGPT in the Apple App Store can use the Restore purchases feature in the ChatGPT iOS app.
Bring up the sidebar within the app by clicking on the hamburger menu on the top left.
Click on the profile icon to bring up Settings.
Click Restore purchases.
If you subscribed to ChatGPT on the web, you will need to manage your subscription at chatgpt.com.
Which countries is the ChatGPT iOS app available in?
You can find the full list here.
Do you collect my precise location data through the iOS App?
You can enable location services to allow ChatGPT to use your device's location when providing information. This setting is off by default, and you can enable it in Settings. Learn more about device location sharing.
We do collect your IP address, however. IP addresses can be used to estimate the device’s country, state, and city.
Do you store audio clips from the speech-to-text feature?
No. We send audio clips from our speech-to-text feature to our servers so that we can use our Whisper API to transcribe them, but we don’t retain voice clips beyond what’s necessary to complete the transcription.
Audio clips are also briefly copied to your iOS device’s temporary storage, and are deleted in accordance with your operating system’s design. After transcription, we do not access or use audio clips that are in temporary storage for any purpose.
Learn more about voice mode.
Do you train your models on audio clips from the speech-to-text feature?
No. We only use the audio clips to prepare a transcription using our Whisper API. The clips are then deleted, which means that we do not use the audio clips to improve our models.
Transcriptions are used as inputs to ChatGPT and appear in conversation histories, which may be used to improve our models (depending on user settings).