Overview
This article explains where to update billing information, including Tax ID and VAT ID, for ChatGPT and OpenAI API accounts. It also explains when billing changes apply to invoices.
If the Tax ID you provide is found to be invalid, it may be removed from system records at any time and applicable taxes may be charged.
Update billing information
How you update billing information depends on your account type.
For individual ChatGPT accounts, your billing email may differ from the email you use to sign in to ChatGPT. For help identifying your account, see: Troubleshooting ChatGPT sign-in. To change the email you use to sign in, see: Changing your email address.
Individual ChatGPT accounts
Go to chatgpt.com.
Select your profile icon, then select Settings.
Select the Billing tab.
Under Billing information, select Edit.
Update your billing information, including adding your Tax ID, as needed.
Select Save.
If you see Payment in Account settings
Open Settings, then select Account.
Under Payment, select Manage to open the billing portal.
Under Billing information, select Update information to edit your billing details.
ChatGPT Business accounts
Before you begin, sign in as an owner of the Business workspace whose billing information you want to update, and switch to that workspace.
Go to chatgpt.com.
Select your profile icon, then select Workspace settings.
Select Billing.
Select Settings.
Select Edit.
Update your billing information, including adding your Tax ID, as needed.
Select Save.
OpenAI API accounts
If you have permission to manage billing for an API organization, go to your organization’s billing preferences to view and update its billing information, including adding your Tax ID.
Invoice changes
Updating your billing details or Tax ID only affects future invoices. It does not revise invoices that have already been issued.
To request a review of an existing invoice, contact OpenAI Support using the Help Center chat widget. Include:
The invoice number for each invoice you want reviewed.
What needs to change, including the details currently shown and the correction you are requesting.
The billing name, billing address, and Tax ID or VAT ID you want shown, as applicable to your request.
Support will review whether the invoice can be reissued. A reissue is not guaranteed. To use the corrected details on future invoices, also update your billing information using the steps above.
