Account, login and billing
Refund requests, billing and login issues
By Raf and 5 others6 authors36 articles
Why can't I reset my password?
Why am I not receiving my phone verification code?
How can I change my default organization?
Can I change my email address?
Can I change my authentication method?
How do I change my account password?
How do I invite teammates to my account?
How can I contact support?
How to delete your account
Preventing unauthorized usage
How do I change my name for my OpenAI account?
Does OpenAI offer Multi-factor authentication (MFA) / Two-Factor Authentication (2FA) ?
How do I delete my payment method?
How can I stop my API subscription?
What does the usage dashboard show and how do I access it?
How can I change the email associated with my account?
How do I cancel my ChatGPT Plus subscription?
Why is my Plus subscription not appearing?
How can I report fraud or suspicious activity?
How can I change my invoice date?
How can I contact support about billing?
How much does GPT-4 cost?
What is prepaid billing?
How do I submit a VAT exemption request?
How do I request a refund?
Why was my credit card declined?
How can I change the billing details on my invoice?
I want to move my ChatGPT subscription to the API.
Why did my ChatGPT Plus renewal transaction fail?
I never authorized my ChatGPT Plus payment, what can I do?
Why am I seeing duplicate charges?
As a European customer, how can I request a refund?
After updating my API payment method, I noticed a $5 charge. Is this a temporary hold?