Organizations and businesses using ChatGPT Team can now use memories to enhance their experience. Memory allows ChatGPT to remember information shared during conversations and provide more personalized, relevant responses over time.
If I merge my personal account with my Team workspace, will my memories be merged?
Yes. When you accept an invitation to a ChatGPT Team workspace and choose to merge your personal workspace:
All your data, including conversations and memories, will be migrated to the Team workspace.
ChatGPT will continue to reference and build on your prior memories under your Team account.
Merging is irreversible. After merging, your personal workspace will be permanently deleted.
If you choose not to merge, your personal workspace, conversations, and memories will remain separate and private from your Team workspace.
If my workspace is deactivated, will my memories be deleted?
No. Deactivation of a Team workspace does not delete conversations or memories. Instead:
Data remains intact even if a workspace becomes inactive due to a missed payment or canceled subscription.
Users will regain access to their conversations and memories if the workspace is reactivated.
A Team workspace remains accessible until the end of the billing cycle after cancellation or payment failure.
Workspace owners can reactivate a workspace by paying any outstanding invoices.
If my workspace is deleted, will my memories be deleted?
Yes. If a Team workspace is permanently deleted:
All user data within the workspace, including conversations and memories, will also be permanently deleted.
Deleted data cannot be recovered.
Can I share memories from my account with other team members?
No. Memories are:
Tied to each individual account.
Not transferable to other users, even within the same Team workspace.
Can I deactivate personalization and memory features for my Team workspace?
Yes. Memory and personalization controls are available at both the user and workspace levels:
Individual users can disable Memory at any time through their Settings.
Workspace owners can control whether personalization and memory features are available across the entire workspace.
Do you train your models with memories?
No. ChatGPT Team follows OpenAI’s Business Terms and Enterprise Privacy policies. By default:
Workspace data, including conversations and memories, is not used to train OpenAI models.