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Memory for ChatGPT Team - FAQ
Memory for ChatGPT Team - FAQ
Updated over 3 months ago

Organizations and businesses with ChatGPT Team subscriptions can now use memories with ChatGPT, which will remember details between chats to provide more relevant responses. As each user chats with ChatGPT, it will become more helpful for that user – remembering details and preferences from your conversations.

If I merge my personal account with my Team workspace, will my memories be merged to my Team account?

When you accept an invite to a ChatGPT Team workspace, you can join a collaborative workspace shared with other team members.

If you decide to merge your ChatGPT personal workspace into your Team workspace, all data, including conversations and memories, will be migrated to your Team workspace. After merging your account, ChatGPT will remember previous memories from your personal workspace and continue to form new memories in your Team workspace account.

Please note that merging your workspace is irreversible and your personal workspace will be deleted.

If you decide to keep your personal workspace, your personal data, including your conversations and memories, will be kept separately from your Team workspace. Please note that memories are currently only available to accounts with a Plus or Team subscription.

If my workspace is deactivated, will my memories be deleted?

If a Team workspace is deactivated, data within the workspace will remain intact, including all conversations and memories in each account. If the Team workspace is reactivated, users will regain access to their conversations and memories.


ChatGPT Team workspaces may become deactivated if the Team subscription is canceled or a payment is missed. In these cases, the Team workspace will remain accessible until the end of the next billing cycle, after which the workspace will be deactivated. Workspace owners can reactivate their Team workspace by logging in and paying their outstanding invoice.

If my workspace is deleted, will my memories be deleted?

When a workspace is deleted, the data of each individual account in the Team workspace is also deleted. This includes all conversations and memories.

Can I share memories from my account with other team members?

No, memories are tied to each individual account and cannot be transferred to another account.

Can I deactivate personalization and memory features for my Team workspace?

You can turn off Memory for your individual account via your Settings, but only Enterprise workspace owners can limit workspace access to personalization and memory features for the entire workspace. Memories will be available to Enterprise workspaces at a later time.

Do you train your models with memories?

ChatGPT Team adheres to our Business Terms and the privacy policies listed on the Enterprise Privacy page under ChatGPT Team FAQ. OpenAI won’t train on your workspace’s data, including your memories.

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