Data residency for ChatGPT allows customers to store their customer content at rest in their preferred region. This feature helps organizations in their region meet internal policies or regulatory obligations that dictate where data should reside.
For more information about data residency for the OpenAI API, please refer to our other help center article instead.
Who can use this feature?
ChatGPT Enterprise and Education customers
Data residency is available for new ChatGPT workspaces on our Enterprise and Edu plans.
What regions are supported?
Data residency for ChatGPT in Europe will be the first region we support. We plan to offer more data residency regions in the future.
What data is stored in-region?
When a new ChatGPT workspace is provisioned with data residency, we store customer content in the selected region at rest, including:
Conversations (text, image, voice)
Code Interpreter & Data Analysis artifacts
Files (e.g., uploaded images, documents)
DALL·E Image Generation inputs/outputs
ChatGPT Memory (stored conversation context)
Custom GPTs (and associated prompts/outputs)
Canvas (collaborative workspace content)
What data might be stored outside the region?
Certain categories of data may be stored outside the chosen data region. This includes (but may not be limited to):
Workspace metadata
Workspace name
Billing information
User logins
Third-party services (e.g., Web Search, if enabled)
Transient or processing steps needed for service functionality
Some data may be processed or held transiently outside the region and is automatically purged when it’s no longer necessary.
What features are not supported under data residency?
In this initial release, the following features are not available if you enable data residency:
Apple Intelligence
Third-Party GPTs
Pricing for data residency
Data residency is included at no additional cost for ChatGPT Enterprise and Education plans.
Ready to get started?
Contact our Sales team to discuss enabling data residency for your organization.