General
Help articles with common questions relevant to ChatGPT Enterprise.
Agent Security and local work sync in ChatGPTManage agent policies and continue local Work tasks across desktop, web, and mobile.
Data residency and inference residency for ChatGPTLearn how ChatGPT data residency and inference residency affect storage, model processing, eligibility, and supported regions.
Data retention when a member is removed from a workspaceLearn what happens to a user's conversations and data if they are removed from a workspace.
Getting started with OpenAI identity and access for managed workspacesUnderstand OpenAI accounts, tenants, sign-in, and product access for ChatGPT Business, Enterprise, and Edu workspaces.
How can I cancel my ChatGPT subscription once I have migrated to ChatGPT Enterprise?Individual paid ChatGPT subscriptions are canceled and partially refunded for unused time when you migrate to a ChatGPT Enterprise workspace.
How can I edit my workspace name or change my workspace image?Workspace owners can customize their environment by updating the name and image in Workspace Settings.
How do I get access to ChatGPT Enterprise for my company?Learn how to contact the sales team to purchase ChatGPT Enterprise for your organization.
Manage browser and computer use in your Enterprise workspaceCodex administrators can manage access to the in-app browser and control how Codex uses websites and desktop applications. Policies can apply across your workspace or to selected groups.
Manage dots in ChatGPT workspacesLearn how to manage dots access, computer capabilities, connected apps, and messaging in your Enterprise workspace.
Managing groups and group managers in ChatGPT Enterprise and EduLearn how to organize workspace members into groups and delegate group administration in ChatGPT Enterprise.
Managing members, workspace roles, and seats in ChatGPT Enterprise and EduLearn how to choose workspace roles and manage members and seat types in ChatGPT Enterprise.
Managing workspace settings in ChatGPT EnterpriseLearn what workspace owners and admins can manage in Workspace settings, including appearance, seat defaults, permissions, analytics, and identity controls.
Optimizing File Uploads in ChatGPT EnterpriseUnderstand how ChatGPT Enterprise features handle files based on their type, number, and size. Improve outputs based on file requirements.
Visual Retrieval with PDFs FAQLearn how ChatGPT Enterprise analyzes images, charts, and other visual content embedded in PDF files.
What is ChatGPT Enterprise?Learn what ChatGPT Enterprise includes, how organizations and members get access, how workspaces and seat types behave, and what happens when you migrate from an individual paid plan.
What is a ChatGPT Enterprise workspace? How can I switch workspaces?Learn how ChatGPT Enterprise workspaces are structured, how they differ from personal workspaces, and how to switch between them.
What is the difference between different roles on my ChatGPT Enterprise and Edu workspace?Exploring workspace roles in ChatGPT Enterprise and Edu
Workspace analytics for ChatGPT Enterprise and EduUnderstand adoption, engagement, and how teams use ChatGPT across your workspace with built-in analytics and reporting.