Overview
ChatGPT provides two ways to request a copy of your data:
Use the Privacy Portal to submit a data request or exercise other privacy rights.
Use ChatGPT settings to request an export from an eligible signed-in account or workspace.
Before you begin, make sure you can access the email inbox or phone number associated with your account. You may need to verify account ownership.
Availability
The following availability rules apply to exports requested from ChatGPT settings:
Available for Free, Plus, Pro, and eligible ChatGPT Edu workspaces.
Not available while you are logged out.
Not available for ChatGPT Business or Enterprise workspaces.
For ChatGPT Edu eligibility and admin setup, see: Exporting data from a ChatGPT Edu workspace.
Request your data through the Privacy Portal
Use the Privacy Portal to request a copy of your data or exercise other privacy rights.
Go to the Privacy Portal.
Select Make a Privacy Request.
Select I have a consumer ChatGPT account.
Select Download my data, then follow the instructions.
Export data from ChatGPT settings
Sign in to ChatGPT.
Open your profile menu.
Select Settings.
Select Data controls.
Under Export data, select Export.
On the confirmation screen, select Confirm export.
Download your export
ChatGPT sends an email or SMS message when the export is ready. Exports can take up to 7 days to arrive.
Open the message and select Download data export. The download link expires 24 hours after you receive it.
Download the export while you are signed in to the same account that requested it.
The downloaded ZIP file includes your chat history and other relevant account data.
Troubleshooting data exports
If your export has not arrived
Allow up to 7 days for the export to arrive. If your account has an email address, check your inbox, spam, and promotions folders for an email from OpenAI. If your account uses only a phone number, check your SMS messages for the export link.
If you already requested an export
Wait for the existing request to finish before submitting another request. While it is processing, ChatGPT may show that an export has already been requested.
If the download link expired
Request a new export through ChatGPT settings or use the Privacy Portal.
If you cannot sign in
If you cannot sign in to ChatGPT, request your data through the Privacy Portal. For help resetting or changing your password, see: Resetting or changing your ChatGPT password.