OpenAI

Verifying Communications from OpenAI

Identify official OpenAI websites, social media accounts, apps, email domains, and phone numbers.

Updated: 7 hours ago

OpenAI uses social media to communicate company news, announcements, and updates. We share information and communicate using our accounts below.

What should I expect from OpenAI on social media?

  • We use the official handles listed above to communicate news, announcements, and updates about OpenAI.

  • We’ll never go into details of your account over social media. If a social media handle reaches out to you asking for your account details or offering to help with your account, please do not engage.

  • Never share your account login details over social media.

Authentic OpenAI domains

As a customer of OpenAI, you may receive emails from the following domains:

  • @ads.openai.com

  • @c-openai.com

  • @email.openai.com

  • @mail.openai.com

  • @openai.com

  • @sales.openai.com

  • @tm.openai.com (used for workspace and GPT invites from noreply@tm.openai.com)

Authentic OpenAI apps

Ensure you’re downloading and installing authentic apps published by OpenAI—we update our apps on a regular basis. You can find and install the official ChatGPT apps here through direct links:

Authentic OpenAI numbers

The official number for 1-800-CHATGPT is +1-800-242-8478. Phone-call and WhatsApp availability differ by region. See 1-800-ChatGPT for current availability, eligibility, and usage limits.

Was this article helpful?