Account management
Can I Change How I Log Into My Account (Authentication Method)?Can I Change My Sign-In Method for ChatGPT or the API platform?
Can you reactivate my deleted account?I deleted my account, but now I want to access it again.
Domain Verification
Enabling or disabling multi-factor authentication (MFA)How to turn multi-factor authentication (MFA) on or off for your OpenAI account.
How can I change my default organization?
How can I change the email associated with my API account?
How can I contact support?Need assistance? Here's how to reach us and get the help you need.
How can I keep my OpenAI accounts secure?Protect your account from fraud with these best practices.
How can I report fraud or suspicious activity?
How can I stop my API subscription?Learn how to cancel your API subscription, what happens after cancellation, and when your final charges will apply.
How do I add, change, or remove members on my OpenAI API account?Learn how to add, remove, or invite members to an account on platform.openai.com and understand the permissions/roles that a member can have
How do I cancel my ChatGPT subscription?Subscription cancellation options and details
How do I change my name for my OpenAI account?Changing your display name used for your OpenAI account.
How to change your email addressInstructions for OpenAI users and Administrators to change account email address
Managing active sessions in ChatGPTLearn how to review active sessions, log out of individual sessions, and log out of all sessions from ChatGPT security settings.
Managing projects in the API platform
Resetting or Changing Your ChatGPT PasswordIf you're having trouble accessing your account, or if you want to update your password, follow the steps below.
Verifying Communications from OpenAI