OpenAI

Verifying Communications from OpenAI

Updated: 6 days ago

OpenAI uses social media to communicate company news, announcements, and updates. We share information and communicate using our accounts below.

What should I expect from OpenAI on social media?

  • We use the official handles listed above to communicate news, announcements, and updates about OpenAI.

  • We’ll never go into details of your account over social media. If a social media handle reaches out to you asking for your account details or offering to help with your account, please do not engage.

  • Never share your account login details over social media.

Authentic OpenAI domains

As a customer of OpenAI, you may receive emails from the following domains:

  • @c-openai.com

  • @mail.openai.com

  • @openai.com

  • @sales.openai.com

  • @tm.openai.com (used for workspace and GPT invites from noreply@tm.openai.com)

Authentic OpenAI apps

Ensure you’re downloading and installing authentic apps published by OpenAI—we update our apps on a regular basis. You can find and install the official ChatGPT apps here through direct links:

Authentic OpenAI numbers

1-800-ChatGPT is an experimental feature that enables another way to access ChatGPT. You can interact with ChatGPT via phone calls or WhatsApp messages at 1-800-CHATGPT (+1 (800) 242-8478) without needing an account. Users who text 1-800-ChatGPT in WhatsApp will also be able to get up-to-date information from the web. You can learn more about 1-800-ChatGPT here.

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