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How to change your email address

We do not support changing an email address. This article includes other available options.

Updated over a week ago

How do I update my email address?

We do not support updating the email address associated with your ChatGPT/OpenAI account.

If you'd like to use the same API Platform organization associated with your old email, you can create a new account with the email address you'd like to use, and then you can add that new email address through the Members page of your old org.

⚠️ We cannot transfer over your ChatGPT history or workspaces to a new account.

What if my account has an active ChatGPT Plus subscription?

If you cannot login to a ChatGPT/OpenAI account with an active Plus subscription associated with an email address you can no longer access (i.e. an old work/school email) then the only next steps available include:

  1. Cancel the Plus subscription for the ChatGPT account whose email address you can not access.

  2. Sign up for a new ChatGPT account with the email address you do have access to.

For help canceling a Plus subscription see How do I cancel my ChatGPT Plus subscription?

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