Does OpenAI train on my content to improve model performance?

For non-API consumer products like ChatGPT and DALL-E, we may use content such as prompts, responses, uploaded images, and generated images to improve our services. Please refer to this article to understand how this content may be used to improve model performance and how you can opt-out. You can request to opt out of having your content used to improve our services at any time by filling out this form. This opt out will apply on a going-forward basis only.

Please note that for our API product, OpenAI will not use data submitted by customers via our API to train or improve our models, unless you explicitly decide to share your data with us for this purpose.

How is my data used to improve OpenAI’s services?

Please see this help article.

How do I delete my account?

You can delete your account by following the steps here. Once you submit your deletion request, we will delete your account within 30 days. Please note that for security reasons, once you delete your account, you may not re-sign up for an account with the same email address.

Can I permanently delete all my chat history?

Unfortunately, we don’t support partial data deletion at this time. In order to permanently delete your chat history, you must fully delete your account. You can do that by following the instructions in this article.

Is my content shared with third parties?

We share content with a select group of trusted service providers that help us provide our services. We share the minimum amount of content we need in order to accomplish this purpose and our service providers are subject to strict confidentiality and security obligations. We do not use or share user content for marketing or advertising purposes. Please see our Privacy Policy for more information on who we may share your content with.

Where is my content stored?

Content is stored on OpenAI systems and our trusted service providers’ systems in the US. We may also send select portions of content to third-party contractors (subject to confidentiality and security obligations) for data annotation and safety purposes.

Do humans view my content?

A limited number of authorized OpenAI personnel may view and access user content only as needed for these reasons: (1) investigating abuse or a security incident; (2) to provide support to you if you reach out to us with questions about your account; (3) to comply with legal obligations; or (4) when we use de-identified content to improve our models and services, unless you have opted out. Access to content is subject to technical access controls and limited only to authorized personnel on a need-to-know basis. Additionally, we monitor and log all access to user content and authorized personnel must undergo security and privacy training prior to accessing any user content.

Does OpenAI sell my data?

No. We do not sell your data or share your content with third parties for marketing purposes.

How do I submit a data privacy request?

Please send your request to our support team via chat through our help center for support requests.

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