If your organization is eligible for a sales tax exemption, you can submit your documentation for review by following the steps below:
Add OpenAI as the seller (if applicable)
Please list OpenAI as the seller on your proof of exemption, if your proof of exemption requires it:
OpenAI, L.L.C
1455 3rd Street
San Francisco, CA 94158
Submit your proof of exemption
Use the chat widget in the bottom-right corner of the screen to send us a copy of your proof of exemption. To help us locate your account quickly, please also include at least one of the following: your organization ID, the invoice number, or the email address associated with your OpenAI account.
Once we receive your documentation, we’ll review it and apply the exemption to your account if it’s approved. You’ll receive a confirmation email once the exemption has been applied to your account.
Tips for a smooth review
To avoid delays in processing your exemption, please ensure the following:
The entity name on the certificate matches the name on your OpenAI account.
The exemption certificate is for the state corresponding to your business address on your OpenAI account.
All required fields and checkboxes on the form are completed properly.
The certificate is signed and dated, if applicable.
For reseller exemptions, please include a brief explanation of how you are reselling OpenAI products or services.
Note: Documents such as business licenses, certificate of registrations, IRS determination letters (unless required by your state), or Form W-9s are generally not considered acceptable documentation for state or local sales tax exemption purposes!