In order to submit a Value Added Tax ('VAT') exemption request you will need the following from your organization Billing preferences:
Primary business address
Business tax ID
See the arrows in the screenshot showing where these inputs are located:
You will then need to prepare your certificate to attach to this conversation for us to process your request.
See the attached guide showing how to prepare your certificate.
Once you're ready, please send us a message via our chat widget in the bottom right of your screen in our Help Center. Select the "Billing" option and choose "VAT exemption request".