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How can I report fraud or suspicious activity?
How can I report fraud or suspicious activity?
Updated over a week ago

If you notice suspicious activity on your account we will need the following information to investigate:

  • Email address

  • Detailed description of the issue

  • How much you were overcharged (if applicable)

  • Any extra relevant information / screenshots

Note: If you're an OpenAI API user and think your API key might have been leaked, please rotate your API key immediately in your API key settings.

If you've experienced this issue and need to report it to us, you can contact us via our chat widget in the bottom right of your screen, select "Billing", then "Fraud or suspicious activity". We will respond to your inquiry as soon as possible.

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