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How to cancel a Plus subscription in the ChatGPT Android app

Details for Android about cancelling the Plus subscription in the Google Play Store.

Updated this week

Important points

  1. Uninstalling the ChatGPT Android app will not cancel your ChatGPT Plus subscription.

  2. Plus subscriptions originally created on chatgpt.com must be cancelled on chatgpt.com.

  3. Plus subscriptions created via Google Subscriptions can be cancelled from the Google Play Store app or Google Play website while signed in with the same Google account you used to subscribe to ChatGPT Plus or Pro.

Cancel via Google Play Store app

  1. On your Android device, open the Google Play Store.

  2. Check to make sure you’re signed in to the correct Google account you used to sign up for your ChatGPT Plus subscription.

  3. Tap Menu > Subscriptions.

  4. Select the ChatGPT Plus subscription.

  5. Tap Cancel subscription.

  6. Follow the instructions provided.

Cancel via Google Play website

Note: Uninstalling the ChatGPT Android app will not cancel your Plus subscription.

  1. On your computer, go to subscriptions in Google Play.

  2. Click Manage on the ChatGPT subscription.

  3. Click Cancel subscription.

  4. Within the confirmation pop-up, select a reason.

  5. Click Continue.

Subscription Billing and Cancellation Information

  • Your Google Play Store account will be charged 24 hours prior to the end of the current subscription period.

  • Subscription features will remain in your account until the end of the current paid period after canceling.

  • For detailed instructions on how to cancel a subscription for Android, check out Google's official guide to Cancel, pause, or change a subscription on Google Play

Refunds

To request for a refund, please visit this article.

If you have any further questions, please navigate to the Help Center and select the chat widget displayed on the bottom-right of the page to contact support.

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