By communicating with 1-888-GPT-0090, you agree to our Terms of Use and have read our Privacy Policy. This is an experimental feature, and calls may be used to improve OpenAI’s services. Remember, models can make mistakes, so please check important info. This service is for 13+.
What is 1-888-GPT-0090?
1-888-GPT-0090 is an experimental AI phone agent we’re testing in preview mode. It’s designed to answer general questions about ChatGPT and other OpenAI products. You don’t need a ChatGPT account to call 1-888-GPT-0090, and voice help conversations are not linked to, or associated with, a ChatGPT account.
Please note that this is not a customer support hotline, and can’t help with any account-specific information like cancellations, refunds, login problems, deletion requests, or billing. Think of it as an information line that helps you learn more about how our products work generally, but not for support issues or resolving questions tied to your account. To learn more about how to contact OpenAI’s official support channels, please see this help article.
OpenAI will never initiate a call or chat. You can start a conversation by calling 1-888-GPT-0090 (1-888-478-0090) from a U.S. or Canadian number. Standard carrier fees may apply.
How are my calls used to improve your services?
Calls to 1-888-GPT-0090 may be used to help improve OpenAI's services, which may include using audio clips and transcripts to help train our models. Prior to using audio clips for training, we take steps to reduce the amount of personal information in the audio clip. This data helps us better understand user needs and preferences, allowing our model to become more efficient over time. Please see our Privacy Policy for more on how we handle data.
What usage limits apply when I call or message 1-888-GPT-0090?
You can talk to 1-888-GPT-0090 for 10 minutes per session (US and CA only). We may adjust usage limits based on capacity if needed.
We provide a notice as you approach the limit and inform you when the limit has been reached.
Do you have any tips for preventing interruptions with voice conversations?
For the best experience:
Use 1-888-GPT-0090 in a quiet environment.
Background noise may cause unintended responses; we recommend enabling noise isolation features on your device.
On iPhones, enabling Voice Isolation mode via Control Panel > Mic Mode > Voice Isolation can help to avoid unintentional interruptions
Using headphones or earphones can help prevent interruptions.
Do you retain conversations from 1-888-GPT-0090?
We may retain your calls with 1-888-GPT-0090 (including transcripts and audio recordings) to help improve our services. Efforts will be made to reduce identifying information in any training data derived from your recordings.
We may also retain your calls for safety and abuse prevention purposes. Learn more about how we may review your content for safety.
How do I export my data from 1-888-GPT-0090 or request for data to be deleted?
Your conversations with with 1-888-GPT-0090 are disassociated from the phone number you used to call, and we will not be able to retrieve or export associated data from those conversations.
Why is 1-888-GPT-0090 telling me it can’t help me or being unresponsive to my prompts?
There are multiple reasons 1-888-GPT-0090 may not respond to your prompts. This is an experimental feature as we explore enabling access to our models through phone calls. We expect to continue improving 1-888-GPT-0090 as we better understand its usage.
You may also not be getting a response to your prompt as a result of our safety measures. If it seems like your prompt is in line with our Usage Policies, then please send us feedback at help.openai.com or click on the widget in the bottom right hand corner of this page. To report potential policy violations or illegal content, you can do so at our Report Content web form.
My number has been blocked, can you please unblock my number?
We’re sorry to hear that your number has been blocked from accessing 1-888-GPT-0090. This may occur if we believe your usage violates our Terms of Use or if you are calling from an unsupported region. If you believe this was done in error, please submit a request by clicking on the help widget in the bottom right hand corner of this page.