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Login issues
Login issues
I'm travelling to a different country and I can't access ChatGPT or the API.
If you're travelling to a region we don't currently support, you may have trouble logging in to your account.
I've received a verification email I didn't request.
June 10th Service Disruption FAQ
Information for ChatGPT and API users in South Korea
Something went wrong. Please make sure your device's date and time are set properly. Check that your internet connection is stable, then restart the app and try again. (DeviceCheckError)
Why am I receiving a ‘Suspicious Activity Alert?’
Why can't I log in to the OpenAI API Platform?
Troubleshooting common login issues and steps to regain access to your account.