How do I request a refund?
Michael Schade avatar
Written by Michael Schade
Updated over a week ago

We know that occasionally a product may not meet your expectations, and we're here to help. If you want to receive a refund, please share following information:

✉️ email address

📆 subscription start date

➕ any extra relevant information

Contact us via our chat widget in the bottom right of your screen, select "Billing" and select "Other -> Just subscribed to ChatGPT Plus and would like a refund". We will respond to your inquiry as soon as possible.

Meanwhile, if you want to cancel your subscription follow the steps in our help article How do I cancel my ChatGPT Plus subscription?

Your cancellation will take effect on the last day of your refunded term, and you can continue using the service until then.

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