All Collections
Billing
How do I request a refund?
How do I request a refund?
Yaniv Markovski avatar
Written by Yaniv Markovski
Updated over a week ago

We know that occasionally a product may not meet your expectations, and we're here to help. If you want to receive a refund, please share following information:

✉️ email address

📆 subscription start date

➕ any extra relevant information

Contact us via our chat widget in the bottom right of your screen, select "Billing" and select "Other -> Just subscribed to ChatGPT Plus and would like a refund". We will respond to your inquiry as soon as possible.

Meanwhile, if you want to cancel your subscription follow the steps in our help article How do I cancel my ChatGPT Plus subscription?

Your cancellation will take effect on the last day of your refunded term, and you can continue using the service until then.

Did this answer your question?