You subscribed on the web at chatgpt.com
If you want to request a refund, first navigate to ChatGPT and log in with the account for which you would like a refund. Next, navigate to the Help Center and select the chat widget displayed on the bottom-right of the page. Request for a refund through the chat.
Our team will reply back to you as soon as possible. If you are eligible for a refund, we will process it within 5-7 business days.
Upon processing your refund, we will send a receipt to the email associated with your Plus or Pro account. If you do not find the receipt in your inbox, kindly check your spam folder.
If you'd like to cancel your subscription, follow the steps outlined in this article: How do I cancel my ChatGPT Plus or ChatGPT Pro subscription?
Note for EU, UK, and Turkey residents
If you live in the EU, UK, or Turkey, you are eligible for a refund if you cancel your subscription within 14 days of purchase.
You subscribed via Apple Subscriptions
For subscriptions made through Apple Subscriptions, cancellations and refunds must be requested directly from Apple. See How to cancel your Apple subscription for ChatGPT Plus in the ChatGPT iOS app for details.
You subscribed via Google Play Store
If you want to request a refund, first navigate to ChatGPT and log in with the account for which you would like a refund. Next, navigate to the Help Center and select the chat widget displayed on the bottom-right of the page. Request for a refund through the chat.
Our team will reply back to you as soon as possible. If you are eligible for a refund, we will process it within 5-7 business days.