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ChatGPT Android app - FAQ

Frequently asked questions about the ChatGPT Android app

Updated over 3 weeks ago

Where can I download and install the ChatGPT Android app from the Google Play Store?

You can find and install the official ChatGPT Android app in two ways:

⚠️ Important: Make sure you are downloading the app published by OpenAI to ensure you have the official and secure version.

This is the official app icon:


What are minimal requirements for ChatGPT Android App?

Any Android device with Google Play running Android 6.0 or newer.


Which countries is the ChatGPT Android app available in?

The app is currently available in the countries listed on the ChatGPT Supported Countries article.


How do I check the ChatGPT Android app version?

  1. Open the sidebar and tap your profile icon

  2. Select About

  3. The version will be displayed under ChatGPT for Android


How do I access my chat history?

To see your past chats, open the sidebar. You can also use the search function to find specific words or conversations.


How do I delete a chat conversation?

To delete a conversation, first open the specific chat you wish to remove. Next, click the three vertical dots then click Delete to delete the selected conversation.


How to delete my account in the ChatGPT Android app

Deleting your account is permanent and cannot be undone.

Deleting your account will prevent you from using the account to access OpenAI services, including ChatGPT, API, and DALL·E. You will NOT be able to create a new account using the same email address. If you delete your account, we will delete your data within 30 days, except we may retain a limited set of data for longer where required or permitted by law.

To delete your ChatGPT account you can navigate to Data Controls and click Delete Account.

Then in the confirmation modal that appears click Delete Account to delete your ChatGPT account.


How to export all your chat data

If you wish to export your chat conversation data:

  1. Open the sidebar and tap your profile icon

  2. Select Data Controls

  3. Select Export Data

Please note that the downloadable zip file will be sent to your registered email address and the link will expire after 24 hours. The export process may take some time, depending on the amount of data that is being requested.


Can I change my email?

Please refer to our article: How to change your email address


Additional functionality - Long Press

When you long press an answer text the following menu and option will be available for you:

  • Copy

  • Select Text

  • Good Response

  • Bad Response

  • Read aloud

  • Search the web

  • Regenerate Response

  • Change model


Do you collect my precise location data through the ChatGPT Android App?

No. Our Android App doesn’t access your device’s Location, Bluetooth, or other services to collect or approximate your precise location data. We do collect your IP address, however. IP addresses can be used to estimate the device’s country, state, and city.


Do you store audio clips from the speech-to-text feature?

No.

We send audio clips from our speech-to-text feature to our servers so that we can use our Whisper API to transcribe them, but we won’t retain voice clips beyond what’s necessary to complete the transcription.

Audio clips are also briefly copied to your Android device’s temporary storage/cache, and are deleted in accordance with your operating system’s design. After transcription, we do not access or use audio clips that are in your Android device’s temp storage/cache for any purpose.


Do you train your models on audio clips from the speech-to-text feature?

No. We only use the audio clips to prepare a transcription using our Whisper API. The clips are then deleted, which means that we will not use those audio clips to improve our models. The transcriptions get used as inputs to ChatGPT and appear in conversation histories, which may be used to improve our models (depending on user settings).


When I try to login to the ChatGPT Android app I’m getting a “Something went wrong” error. What does this mean and how do I login?

This can happen when your Google Play Store version is out of date. Please update your Google Play Store version then wait a little while and try again.

How to update the Google Play Store version

  1. Open the Google Play Store app.

  2. At the top right, tap the profile icon.

  3. Tap SettingsAboutPlay Store version.

  4. You’ll get a message that tells you if the Play Store is up to date. Tap Got it.

    1. If an update is available, it will automatically download and install in a few minutes\


Are Chat History & Training controls available on the ChatGPT Android App?

Please refer to our article: Data Controls FAQ


How to cancel your Plus subscription for ChatGPT Plus in the ChatGPT Android app


Is Google Chrome the default browser?

The ChatGPT Android app attempts to login with Chrome or Brave if they are installed on the device, and shows an error if these browsers are not available. If this behavior changes in a future release we'll keep this knowledge updated.

We recommend using Google Chrome as your default browser to resolve a number of common login issues with the ChatGPT Android app.


Are Custom Instructions included in the app?

Please refer to our article: Custom instructions for ChatGPT

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