Search results for: contact openai support

• How can I contact support?

  Need assistance? Here's how to reach us and get the help you need.

• AI phone support

  Learn how OpenAI’s AI phone support works, including supported regions, service limitations, and call data handling.

• Communicating with OpenAI support

  Learn about our policy on abusive behavior towards OpenAI support teams.

• How can I contact sales?

  Learn how to connect with OpenAI’s Sales team for Enterprise or API needs.

• Verifying Communications from OpenAI

  Identify official OpenAI websites, social media accounts, apps, email domains, and phone numbers.

• Troubleshooting OpenAI API Platform sign-in

  Troubleshoot common sign-in issues and regain access to your OpenAI API Platform account.

• I'm seeing unrecognized activity on my OpenAI account.

  What to do if you think your ChatGPT account was hacked / accessed by someone else.

• OpenAI Presence

  Learn what OpenAI Presence is, how managed deployments work, and what availability, safeguards, and support to expect.

• Troubleshooting OpenAI account deactivation

  Understand why an OpenAI account may be deactivated and how to appeal a deactivation.

• OpenAI Marketplace for enterprise customers

  Learn how eligible enterprise customers can apply part of their OpenAI commitment toward qualifying partner products.

• How to change the phone number associated with your account

  Article includes confirmation that changing the phone number for your account is not supported

• How to Report Security Vulnerabilities to OpenAI

  Our policy and guidelines for testing and disclosure

• How OpenAI handles data in consumer services

  Learn how OpenAI uses, shares, and protects data from ChatGPT and other consumer services and how to manage your privacy choices.

• EU AI Act: OpenAI Resources and Customer Guidance

  This article sets out helpful information on our compliance with the EU AI Act.

• Requesting an additional API organization

  Learn how to request a new API organization — and why using Projects might be a better option for most users.

• OpenAI + Yubico YubiKey bundle

  Learn about the YubiKey bundle for eligible OpenAI users.

• OpenAI / GCP EKM Integration Instructions

  Step-by-step instructions to provision GCP and activate EKM

• OpenAI open-weight models (gpt-oss)

  Learn about OpenAI’s open‑weight models (gpt-oss) and where to get support

• How do I get access to OpenAI's Discord server?

  Join OpenAI's official Discord server and complete the verification needed to access the community.

• OpenAI Account Sharing Policy

  Understand why OpenAI accounts are for individual use, when multiple devices are allowed, and how to respond to unauthorized access.