账单问题
ChatGPT 或 API 额度购买的不明扣款获取与不明扣款相关的帮助
OpenAI 发票上的日本消费税Understand when Japanese Consumption Tax applies to OpenAI invoices and how Qualified Invoices work.
为什么会提示我的订阅与另一个账户关联？Fix subscription errors caused by an App Store or Google Play purchase being linked to another ChatGPT account.
为什么我的 ChatGPT Plus 或 ChatGPT Pro 续订交易失败？Troubleshoot failed ChatGPT Plus or Pro renewal payments by checking your bank, billing details, and region.
为什么我的信用卡交易被拒绝？Find out why a credit card payment was declined and how to resolve bank, card, authentication, or regional issues.
什么是预付费计费？Understand how prepaid API billing works, including credit purchases, auto-recharge, expiration, and refunds.
如何从 API 使用情况仪表板导出每月使用明细？Export monthly API usage and detailed cost data from the API Usage Dashboard for reporting and invoice reconciliation.
如何将我的 ChatGPT 订阅迁移至 API 服务？
如何更改发票上的账单信息？Update billing details for future ChatGPT or API invoices, and learn when to contact support about past invoices.
如何更改我的发票日期？了解 ChatGPT 订阅和 API 用量的计费与开票规则。
如何查找我过去的 ChatGPT 发票？Find and download past ChatGPT Plus, Pro, or Business invoices from the appropriate billing portal.
如何申请 ChatGPT 订阅退款？ChatGPT 订阅的退款资格和申请步骤
如何设置预付费计费？Set up prepaid API billing, purchase credits, configure automatic recharges, and understand delayed charges.
如果我在 iOS、Android 和网页端上订阅 ChatGPT，如何避免被重复收费？Prevent duplicate ChatGPT subscription charges across the Apple App Store, Google Play, and chatgpt.com.
我如何删除或移除我的付款方式？Remove a saved payment method from ChatGPT or the API Platform and troubleshoot subscriptions, unpaid invoices, or account restrictions.
我如何申请美国销售税豁免？Submit a U.S. sales tax exemption request with the correct documentation, seller details, and account information.
我的积分可以延长有效期吗？我获得的赠金或购买的积分可以申请延期吗？
更新 API 付款方式后，我发现有一笔 5 美元的扣款。这是临时授权扣费吗？Understand why updating your API payment method can create a temporary $5 authorization hold.
管理 ChatGPT 网页端和平台的账单设置Manage billing settings for ChatGPT subscriptions, Business or Enterprise workspaces, and the separate API Platform.