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Billing
Refund requests and other billing issues



How can I contact support about billing?
As a European customer, how can I request a refund?
After updating my API payment method, I noticed a $5 charge. Is this a temporary hold?
Why am I seeing duplicate charges?
How can I report fraud or suspicious activity?
Why is my Plus subscription not appearing?
I never authorized my ChatGPT Plus payment, what can I do?
How do I cancel my ChatGPT Plus subscription?
How do I request a refund?
Why did my ChatGPT Plus renewal transaction fail?
Why was my credit card declined?
How can I change the email associated with my account?
How do I submit a VAT exemption request?
I want to move my ChatGPT subscription to the API.
How can I change the billing details on my invoice?
How can I stop my API subscription?
How can I change my invoice date?
How do I delete my payment method?
What is prepaid billing?